Terpp Extractors wants you to be happy with your extractor, so we will walk you through the process from start to finish. We will provide you with comprehensive training and helpful reference materials so that you will have all the information you need to get started with your first batch of materials. Technical assistants are available during business hours to answer any questions about the process or help with troubleshooting any problems. We also hold a free demonstration and discussion day two times a month at our office in Fort Collins, CO. As you become more familiar and efficient with your botanical extractors, we would be happy to assist you in picking out accessories that will add to the efficiency of your process and improve the quality of your end result. Additionally, any information about the latest techniques and practices for high yield closed loop extraction can be obtained from our technical assistants or from our website.